Job Summary
The Leasing Consultant is the property’s sales representative whose primary duties are to greet prospects, professionally present the features and benefits of their assigned community, and properly secure lease agreements from qualified persons. A Leasing Consultant is very service-oriented and strives to make current residents feel welcome and comfortable in their community.
How to apply
Download the employment application.
Download application (opens in a new tab)PDF · 8 pages · fillable · 689 KB
Complete it, and indicate the position you are applying for.
Email your completed application to us.
Email your applicationor write to gdownham@becovicmgmt.com
Wage/Hour Status
Hourly pay rate. Eligible for overtime if permitted.
Duties and Responsibilities
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Marketing & Leasing
- Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and current residents meet.
- Inspects models and market-ready vacancies daily to ensure cleanliness.
- Answers all incoming phone calls and handles each call accordingly. Transfers calls to the Assistant Property Director or Property Director where appropriate.
- Greets prospective residents, qualifies, determines needs and preferences, and professionally presents the community and specific apartments while communicating features and benefits.
- Maintains awareness of local market conditions and trends. Contributes ideas to the Property Director for marketing the property and improving resident satisfaction and retention.
Administrative
- Accurately completes all lease applications, assists with application verification, and notifies prospective residents of results.
- Maintains an organized and presentable work area at all times.
- Completes all lease paperwork accurately, including related addenda, and accepts rents and deposits.
- Completes Guest Card information on all prospects, sends thank-you cards, and performs repeated follow-up.
- Physically inspects the property, picks up litter, and reports any service needs to maintenance staff. Inspects vacancies and make-ready apartments.
- Inventories office supplies on a periodic basis and reports needs to the Property Director.
- Organizes and files appropriate reports, leases, and paperwork.
- Attends company meetings when requested.
- Assists the Assistant Property Director and Property Director in the preparation of daily and weekly reports, resident communications, and market surveys.
General
- Performs any additional duties assigned by the Assistant Property Director, Property Director, or Regional Director.
- Regularly meets and exceeds individual rental and renewal goals.
- Maintains a closing ratio of 35% and higher consistently.
Qualifications
- Good leasing and closing skills, and basic computer knowledge.
- Computer skills: word processing.
- Office equipment: copy machine, telephone, fax machine.
- Work hours: 20–40 hours per week depending on full- or part-time status. Employee will be required to work a flexible workweek.
Education/Training
National Apartment Leasing Professional (NALP) desired.
Physical Requirements
- Stand and walk or sit alternately depending on the specific needs of the day, an estimated 60% of the time on feet and 40% sitting at the desk.
- Occasional need to bend, stoop, squat, climb stairs, push or pull, and reach above shoulder.
- Constant need to perform standing and walking activities related to inspecting and presenting the property.
- Lifting/carrying: over 25 lbs, rare (<5%); 20–25 lbs, occasional (1–33%); under 20 lbs, frequent (33–66%); under 10 lbs, constant (66–100%).
Sensory Requirements
- Vision
- Constant need (66–100%) to complete forms, read and review reports, answer correspondence, and view a computer screen; constant need to see clearly beyond arm’s reach.
- Hearing & Speaking
- Constant need to communicate over the telephone and in person with prospects, residents, vendors, and corporate and resident staff.
Additional Requirements
- Must be able to work in a fast-paced and customer service-oriented environment.
- Performs all duties under pressure and meets deadlines in a timely manner.
- Works as part of a team, as well as completing assignments individually.
- Takes instruction from supervisors.
- Exercises problem solving skills.
- Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
Driving & Reasoning
- Driving/Travel
- Occasional need (1–33%) to use personal transportation to inspect the apartment property and surrounding neighborhood, attend Indiana Apartment Association events and training, and visit the corporate office. Must have a valid driver’s license and automobile insurance.
- Reasoning Development
- Moderate. Must apply principles of logical thinking to practical situations and follow standardized procedures with occasional minor deviations.
Safety Responsibilities
- Learns and complies with all company safety rules.
- Uses appropriate safety equipment at all times.
- Immediately reports all unsafe conditions to supervisors.
- Must be familiar with all safety features of equipment, machinery, and materials encompassed by job duties.
- Must check with supervisor if there is any question as to the safe procedure for any job function.
Employment Policy
- Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of Becovic Management Group of Indiana, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing) to employees.
- This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by Becovic Management Group of Indiana. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other company officials.
- The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.
