Conducts all business in accordance with the company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other state and federal laws.
Resident Service
- Performs maintenance tasks. Oversees and inspects all work.
- Institutes and manages system for handling resident service requests. Completes work orders within a 24-hour time frame whenever possible.
- Ensures that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
Preventative Maintenance/Safety
- Maintains and communicates HAZCOM standards. Maintains knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, and refrigerants.
- Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions: i.e. broken gates leading to the pool, broken steps, broken/burned out exterior lights, etc.
- Maintains accurate records regarding preventative maintenance, service requests, expenditures, apartment make-ready status, work in progress, etc.
- Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
- Instills a “safety first” attitude with maintenance technicians and the entire staff.
- Instructs staff on proper use and guidelines for wearing safety items.
General
- Diagnoses and performs maintenance or repair involving the following daily.
- Electrical and plumbing, including water lines
- A/C and heating systems
- Appliances
- Water irrigation systems
- Stairs, gates, fences, patios, railings.
- Tile, carpet, flooring
- Interior/exterior lights
- Fireplaces, ceiling fans
- Doors, cabinets, windows, sliding glass doors
- Door and mailbox locks
- All types of leaks
- Walls
- Pool area, tile, pool furniture
- Ensures that all make-ready repairs and services are completed correctly and on schedule.
- Reports all repairs and requisitions to the manager prior to the expenditure of any funds.
- Changes lock and make keys.
- Removes and transfers heavy appliances and equipment from storage area to apartment. Assists in moving abandoned furniture, appliances, etc.
- Maintains the inventory of spare parts and maintenance materials to handle most common repairs.
- Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts, and prepares maps indicating the same if necessary.
- Performs work area clean up and safety-related duties
- Ensure that storage areas remain locked when not in use.
- Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
- Performs any additional duties assigned by the Property Director.
Qualifications
- The position requires at least three years of experience in property maintenance or equivalent field.
- Required to wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate.
- Minimum of 40 hours per week. Additional time as circumstances warrant; on call for emergencies.
- An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:
- Hand Tools – Various wrenches, hammers, grips, saws, sledgehammer, snips, posthole digger, etc.
- Power Tools – Wrenches, grinders, sanders, drills, saws, etc.
- User-Moved Aids – Wheelbarrows, dollies, buckets, hoists, jacks, step ladders, full ladders
- Mechanical Equipment – Motors, pumps, compressors, blowers, electric and hand power augers, etc.
- Measuring Devices – Calipers, voltmeters, testing meters, PH tests, gauges, etc.
Education/Training
- Certified Apartment Maintenance Technician (CAMT) desired
Physical Requirements
- Constant need (66% to 100% of the time) to be on feet.
- Constant need (66% to 100% of the time) to perform the following physical activities.
- Bend/Stoop/Squat Perform routine maintenance/repairs, pick up tools and needed equipment
- Climb Stairs Service requests and make ready needs for 2nd and 3rd-floor apartments.
- Push or Pull Move equipment, appliances, open and close doors, etc.
- Reach above Shoulder Perform routine maintenance/repairs, stock and remove equipment, parts, etc.
- Climb Ladders Perform routine maintenance repairs
- Finger Dexterity Handle tools and equipment, perform routine maintenance/repairs
- Writing Inventory maintenance, requisition requests, required maintenance reports
- Lifting/Carrying (supplies, replacement parts, ladders, etc.)
- Over 150 lbs. Rare need (less than 5% of the time)
- 75 lbs. – 150 lbs. Occasional need (1% to 33% of the time)
- 25 lbs. – 75 lbs. Frequent need (33% to 66% of the time)
- 1 lb. – 25 lbs. Constant need (66% to 100% of the time)
NOTE: Lifting and carrying of weights exceeding 50 lbs. is to be accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.
Vision Requirements
- Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents. Constant need to see small detail when performing routine maintenance duties.
- Frequent need (33% to 60% of the time) to see things clearly beyond arm’s reach, observe problems throughout the property.
Hearing Requirements
- Constant need (66% to 100% of the time) to communicate with assistances, resident staff, vendors and residents. Must use listening skills to diagnose needed repairs, etc.
Speaking Requirements
- Constant need (66% to 100% of the time) to communicate with assistants, resident staff, vendors, and residents in a professional and courteous manner.
Additional Requirements
- Must be able to work in a fast-paced and customer service-oriented environment.
- Performs duties under pressure and meets deadlines in a timely manner.
- Works as part of a team, as well as completed assignments individually.
- Takes instruction from supervisors.
- Exercises problem-solving skills.
- Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
Driving/Travel Requirements
- Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors, Indiana Apartment Association events/training sessions, and also visit the corporate office.
- MUST HAVE A VALID DRIVER’S LICENSE AND AUTOMOBILE INSURANCE
Working Environment
- Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time) all conditions, often for extended periods.
Reasoning Development
- HIGH. Must be able to apply principals of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Must effectively convey ideas, images and goals to a diverse group of personalities.
Safety Responsibilities
- Learns and complies with all company safety rules.
- Uses appropriate safety equipment at all times.
- Immediately reports all unsafe conditions to supervisors.
- Must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties.
- Must check with supervisor if there is a question as to the safe procedure to be used for any job function.
Additional Requirements
- Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of Becovic Management Group of Indiana, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing to employees).
- This job description is intended to describe the general nature and work responsibilities if the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by Becovic Management Group of Indiana. Employees are required to comply with the supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other company officials.
- The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.